PUBLISHED ON April 19, 2020
As healthcare facilities resume non-emergency and elective services amid the COVID-19 crisis, it is important to remember there is no cure for the virus. There is also no viable treatment available. As such, at Active Life Wellness Center, we are taking additional steps to ensure the safety of our patients and staff members is our number one priority.
To this end, we are requesting each of our patients follow any rules and requirements of in-office visits. As always, if you have concerns about coming into the office, we would be happy to schedule a telemedicine/telehealth virtual consultation instead.
When you arrive for your appointment, you may call us from your vehicle and we will instruct you when to come inside to our Brampton chiropractor clinic for your appointment. We are requiring all patients to wear a facemask and leave it on, unless otherwise directed by one of healthcare team members.
We will have you complete a COVID-19 questionnaire on every visit We are requesting that if you are experiencing any symptoms of COVID-19, please call our office and inform us before your scheduled appointment. We will ask you to wash your hands with soap and water and/or sanitize them using hand sanitizer.
We are limiting capacity in our waiting area so patients can be socially distanced at least 2 meters (6 feet) apart. We ask that if anyone drives you to the appointment, they remain outside as a precautionary method, unless you are accompanying a minor or someone who needs assistance.
If our waiting room reaches capacity, we will ask patients to remain in their vehicles until we contact them and instruct them to come inside.
When you meet with your healthcare provider, while we love to give handshakes, we will not be doing this right now. Instead, we will be smiling at your through our facemasks.
During examinations, you may be instructed to remove your facemask. Please remember to put it back on at the end of the exam and before leaving the examination room.
In the office, we are utilizing enhanced sterilization and cleaning methods. Each exam room and other areas are disinfected and cleaned at the end of each patient’s visit before we see the next patient.
We are also changing our gloves each time we see a new patient and wash our hands with soap and water each time we change gloves. Facemasks are also changed several times throughout the day.
Appointment times have been spaced out further than prior to COVID-19. We are doing this to allow for the extra time to disinfect and clean areas in between each patient, as well as to help limit capacities in waiting areas and other shared spaces within our facility.
As we look forward to welcoming you back, do not hesitate to call Active Life Wellness Center directly at (905) 458-6677 if you have further questions, concerns, or need to schedule an appointment.